fuzzyness

Hand-written and personal

29·Jul·08

I’ve waxed lyrical and evangelised heavily about the Wufoo form-creation service before. I still use it and love it to bits.

So I was really, really deep-down chuffed to receive a hand-written, personally addressed card through the post from the Wufoo team today. In it they thank me for continuing to use the service after all this time and for contributing a little bit to their success.

It’s a cliche, but in a time when it’s so easy for a company to fire off an anonymous email (or maybe an automatically personalised one, at best), it makes all the difference to know that someone has personally thought about, prepared, written and posted a proper old-fashioned note, especially considering it’s all the way from Florida to the UK.

So to Wufoo – thanks : )

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